PL

HelpDesk

StartHelpDesk
HelpDesk
Catalog of services

HelpDesk – main principles

  • Shortening repair time – maximizing activities provided electronicall
  • Acceleration of implementation – categorization of requests by type and priority
  • Extended user support – 1st and 2nd line of support for MUG systems
  • Continuous efficiency improvement – measurement of the quality and time of completed tas
  • Locating process bottlenecks – cyclical testing optimization of suppor
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Report the problem Knowledgebase

HelpDesk – how do we work?

  • We maintain a knowledge base with descriptions of solutions for the frequently occurring tasks
  • We have developed an optimal catalog of IT services and provide regular updates
  • Our highest priority is efficient and professional user service
  • We constantly improve our processes to provide optimal and professional support to our users
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HelpDesk – reliable IT partner supporting all users

Contact us using available communication channels:

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